Game bingo Privacy Policy — Our Commitment to Protecting Your Data

Game bingo only collects information that is strictly necessary to provide its services. Requesting unnecessary data goes against our policy. A complete list of what we collect and why is provided below.

Information provided at registration

• Mobile number: For registration verification and sending security OTPs.
• Full Name: For account identity verification and payment processing.
• Date of Birth: For age verification — to prevent access by anyone under 18.
• Email (Optional): For security alerts and important notifications.

Information Provided During KYC Verification

• A copy of your national ID or passport — to verify identity for large withdrawal amounts.
• Proof of address — may be requested for high-risk transactions only.

Automatically Collected Data

• Device Information: Browser type and operating system — used to improve site performance.
• IP Address: For security monitoring and fraud prevention.
• Site Usage Patterns: Time spent on each page — used to improve the user experience.
• Transaction History: Retained for financial security and dispute resolution.

How Your Data Flows

Game Bingo uses your data only for specific, defined purposes. Using it for advertising or unrelated activities is against our policy.

Game Bingo shares limited data with third parties only in specific circumstances, always for a defined reason and only to the minimum extent necessary.

• Payment providers (bKash, Nagad): Only the information required to complete a transaction is shared with the relevant provider, solely for that specific transaction. These providers operate under their own privacy policies.
• Legal Obligations: Sharing data in response to a court order or a lawful request from a government authority is a legal requirement. game bingo complies with the law in such cases.
• Anti-Money Laundering: Relevant information may be disclosed to financial crime investigation authorities when required.
• Technology service providers: Technology companies used for server hosting and site operations can access limited data — but they are bound by strict confidentiality agreements.

Game Bingo uses multiple layers of security to keep your data safe. The technical team monitors these systems around the clock.

• 256-bit SSL Encryption: All data between your browser and our servers is encrypted. No one can intercept or read it in transit.
• Two-factor authentication (2FA): OTP verification at login — your account stays protected even if your password is compromised.
• Automatic Alerts: You'll receive an instant alert whenever a login is detected from a new device or unfamiliar location.
• Regular Security Audits: Server and application security is tested every month.
• Restricted access: Game Bingo staff can only access the data necessary for their specific role — no one has access to the entire database.
• Data centre security: The servers where your data is stored are secured both physically and digitally.

Game Bingo uses cookies on its site. Cookies are small data files stored in your browser that help improve your experience. They are not a tool for stealing personal information.

Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and ensure site security. These cannot be disabled — the site will not function properly without them.
• Performance Cookies: We analyse page load speeds and identify issues — no personally identifiable information is involved.
• Preference Cookies: To remember your language preference and site settings, so you don't have to reconfigure them every time.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

If you have an account with game bingo, you have certain important rights regarding your personal data. To exercise any of these rights, please contact us at support@gamebingo.best.

Game Bingo does not retain your data longer than necessary. However, certain data must be kept for a legally required period.

• Active Account Details: Retained for as long as the account remains active.
• Financial transaction records: Minimum 5 years after account closure — required under anti-money laundering laws and for dispute resolution.
• KYC documents: 3 years after account closure — in accordance with regulatory guidelines.
• Support Communication Records: 1 year after resolution — for quality control purposes.
• Browsing & Performance Data: Automatically deleted after 90 days.

After the above retention periods, data is securely deleted — it is not archived.

For any privacy-related questions, concerns, or complaints, Game Bingo aims to respond directly and promptly.

• Email: support@gamebingo.best — send your privacy-related requests here. You can typically expect a response within 48 hours.
• Live Chat: Use the chat button in the bottom-right corner of the site for quick answers to common questions.
• After a complaint is submitted, Game Bingo aims to provide a written response within 7 business days.